We at Cam Bag stand by our commitment to quality. When you buy one of our exquisite and indestructible bags from our web site, and want to return it for any reason, we are ready to take it back no questions asked, as long as the bag is unused and the original price tags are attached, up to 30 days from the date of purchase. You can choose between a refund, exchange or a credit note for later use, provided the bag was purchased through our web site. We cannot accept bags that were bought at retail merchants. You will have to check with the store directly for their exchange policy.
When you want to return a Bag, you will have to bear the shipping costs and any applicable insurance costs. Or you can simply click on the Return option on our Contact Us page and we will arrange for a reverse pick-up. However if you want us to pick up the product, please be advised that your refund amount will be calculated after consideration of shipping and insurance costs.
For holiday purchases and gifts, any purchases between November 15th to December 25th can be exchanged until the end of January, i.e. January 31st.
For any queries, please call us at: or email us at: firstname.lastname@example.org.